Terms and Conditions of Use

Effective Date: 24/08/2024

Welcome to IOAN COLLECTION. These Terms and Conditions ("Terms") govern your use of our website located at www.ioancollection.com ("Website") and the purchase of our products. By accessing or using our Website, you agree to be bound by these Terms. Please read them carefully.

1. Introduction

• IOAN COLLECTION ("we," "us," "our") provides an e-commerce platform for the sale of simplified beauty cosmetics. By using our Website, you agree to comply with these Terms.

2. Eligibility

• You must be at least 16 years old or have parental consent to use this Website and make purchases.

3. Account Registration

• To make purchases, you may need to register an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

4. Products and Pricing

• All products are subject to availability. We reserve the right to modify or discontinue products at any time without notice.

• Prices for products are subject to change without notice. The price you pay will be the price displayed at the time of purchase.

5. Orders and Payment

• All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order.

• Payment must be made at the time of purchase. We accept [insert payment methods].

• In case of payment issues, your order may be delayed or canceled.

6. Shipping and Delivery

• Shipping costs and delivery times will be provided at checkout. We aim to deliver products within 3- 5 business days.

• The risk of loss or damage to the products passed to you upon delivery will be covered by us.

7. Returns and Refunds

• If you are not satisfied with your purchase, you may return the product within 5 business days for a refund or exchange, subject to our Return Policy.

• Products must be returned in their original condition, unused, and with all packaging intact.

• Refunds will be processed using the original payment method.

8. Intellectual Property

• All content on the Website, including text, images, logos, and graphics, is the property of IOAN COLLECTION and is protected by intellectual property laws. You may not use any content without our prior written permission.

9. User Conduct

• You agree not to use the Website for any unlawful purpose or in a way that may harm our business, reputation, or customers.

• You may not upload, post, or transmit any content that is harmful, offensive or violates any laws.

10. Privacy Policy

• Your use of the Website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

11. Limitation of Liability

• IOAN COLLECTION is not liable for any indirect, incidental, or consequential damages arising from your use of the Website or the purchase of products.

12. Indemnification

• You agree to indemnify and hold harmless IOAN COLLECTION from any claims, damages, or losses arising from using the Website or violating these Terms.

13. Governing Law

• These Terms are governed by the laws of the Republic of Rwanda. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts in Kigali, Rwanda.

14. Changes to Terms

• We reserve the right to update or modify these Terms at any time. Any changes will be effective upon posting on the Website.

15. Contact Information

• If you have any questions or concerns about these Terms, please contact us at customeservice@iaoncollection.com. You can also try to contact us at our socials Facebook, Instagram, and TikTok.